Privacy Policy

Last Updated: 9 September 2026

Supreme Travels (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use our website:

https://suprem-travels.co.uk/

It also explains your rights in relation to your personal information and how you can contact us if you have any questions or concerns.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Supreme Travels operates the website https://suprem-travels.co.uk/ and provides travel-related services and information.

For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Supreme Travels is responsible for the personal information we process.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@suprem-travels.co.uk
Website: https://suprem-travels.co.uk/

2. Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following types of personal information:

Information you provide to us

This may include:

  • Full name

  • Email address

  • Telephone number

  • Postal or billing address

  • Travel-related information

  • Booking or enquiry details

  • Information you provide when contacting us

  • Information you provide through forms on our website

  • Any other information you voluntarily provide to us

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Time zone

  • General location information

  • Pages visited

  • Date and time of visits

  • Website usage information

  • Referring website or source

  • Information about how you interact with our website

This information may be collected through cookies, analytics tools and similar technologies.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To respond to enquiries and requests

  • To provide information about our travel services

  • To process and manage bookings or service requests

  • To communicate with you about your enquiries or bookings

  • To provide customer support

  • To administer and operate our website

  • To improve our website, services and customer experience

  • To understand how visitors use our website

  • To maintain the security of our website and systems

  • To detect, prevent and investigate fraud, misuse or security incidents

  • To comply with our legal and regulatory obligations

  • To establish, exercise or defend legal claims

  • To send marketing communications where we have a lawful basis to do so and, where required, your consent

We will only use your personal information for purposes that are compatible with the reasons for which it was collected, unless we are permitted or required by law to use it for another purpose.

4. Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

We may process your personal information where it is necessary to enter into or perform a contract with you, such as processing a booking or providing a service you have requested.

Consent

Where required, we may process your personal information based on your consent. You can withdraw your consent at any time by contacting us.

Legitimate Interests

We may process personal information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

Examples may include improving our services, maintaining website security and responding to enquiries.

Legal Obligation

We may process your personal information where necessary to comply with a legal or regulatory obligation.

5. Information You Are Required to Provide

In some circumstances, certain personal information may be necessary for us to respond to your enquiry, arrange a booking or provide a service.

If you choose not to provide information that is necessary for these purposes, we may not be able to provide the requested service or complete your booking.

We will only request information that is reasonably necessary for the relevant purpose.

6. Sharing Your Personal Information

We do not sell or rent your personal information to third parties.

We may share personal information where necessary with trusted third parties who help us operate our business and provide services to you.

Depending on the services you use, these may include:

  • Travel and service providers

  • Booking and reservation providers

  • Payment service providers

  • Website hosting and technical service providers

  • IT and security providers

  • Website analytics providers

  • Customer support providers

  • Professional advisers, such as accountants, insurers or legal advisers

  • Government authorities, regulators or law-enforcement bodies where required by law

Where third parties process personal information on our behalf, we expect them to keep that information secure and only process it in accordance with our instructions and applicable data protection law.

We may also disclose personal information where necessary to protect our rights, property, safety or the rights and safety of others.

7. International Transfers

Some of the third-party service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable data protection legislation.

These safeguards may include an adequacy decision or appropriate contractual or other legal safeguards where required.

8. How Long We Keep Your Information

We will retain your personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information will depend on factors including:

  • The purpose for which the information was collected

  • Whether we have an ongoing relationship with you

  • Legal, accounting or regulatory requirements

  • The need to establish, exercise or defend legal claims

  • Our legitimate business requirements

When personal information is no longer required, we will securely delete it or anonymise it where appropriate.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide, maintain and improve our website and services.

Cookies are small text files stored on your device when you visit a website.

We may use cookies for purposes such as:

  • Essential website functionality

  • Website security

  • Remembering preferences

  • Understanding website usage

  • Website analytics

  • Improving website performance

  • Marketing and advertising, where applicable

Some cookies may be placed by third-party service providers.

Where applicable, we will ask for your consent before placing non-essential cookies on your device. You can manage or withdraw your cookie preferences through our cookie controls or your browser settings.

Please note that disabling certain cookies may affect the functionality of the website.

10. Marketing Communications

We may occasionally send information about our services, offers or other updates where we have a lawful basis to do so.

Where applicable, we will obtain your consent before sending electronic direct marketing where consent is required by law.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us at:

info@suprem-travels.co.uk

Withdrawing your consent will not affect the lawfulness of processing carried out before you withdrew your consent.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Destruction

  • Misuse

  • Alteration

  • Unauthorised disclosure

However, no website, online service or method of transmitting information over the internet can be guaranteed to be completely secure.

You should also take appropriate steps to protect your own personal information, including keeping your passwords and account information confidential where applicable.

12. Your Data Protection Rights

Depending on the circumstances and subject to applicable legal requirements, you may have the following rights in relation to your personal information:

  • Right to access – You may request a copy of the personal information we hold about you.

  • Right to rectification – You may ask us to correct inaccurate or incomplete information.

  • Right to erasure – You may ask us to delete your personal information in certain circumstances.

  • Right to restrict processing – You may ask us to restrict how we use your personal information in certain circumstances.

  • Right to object – You may object to certain types of processing, including processing based on legitimate interests and certain direct marketing activities.

  • Right to data portability – In certain circumstances, you may request your personal information in a structured, commonly used and machine-readable format.

  • Right to withdraw consent – Where we rely on your consent, you may withdraw that consent at any time.

These rights are not absolute and certain legal exceptions may apply.

To exercise any of these rights, please contact us using the details below.

Email: info@suprem-travels.co.uk

We may need to verify your identity before responding to a request.

13. Complaints

We hope that we can resolve any concerns you may have about how we use your personal information.

If you are unhappy with how we have handled your personal information, please contact us first at:

info@suprem-travels.co.uk

You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

You can find information about contacting the ICO on its official website.

14. Children’s Privacy

Our website is not specifically directed at children.

We do not knowingly collect personal information from children where doing so would be unlawful.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

15. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend that you review the privacy policy of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or data protection practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We recommend checking this page periodically to stay informed about how we protect your personal information.

17. Contact Us

If you have any questions about this Privacy Policy, your personal information or how we process your data, please contact us.

Supreme Travels

Website: https://suprem-travels.co.uk/
Email: info@suprem-travels.co.uk

We will endeavour to respond to privacy-related enquiries as soon as reasonably possible.